At Revive Remedial Massage Noosa, we are committed to protecting your privacy and ensuring the security of your personal information.

 

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

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1. Information We Collect

We collect personal information that is necessary for providing our massage therapy services, including:
   •    Personal Details: Name, contact information, and emergency contact details.
   •    Health Information: Medical history, treatment preferences, and any other information you provide to tailor your therapy sessions.
   •    Payment Information: Credit card details processed securely through our third-party payment gateway (we do not store payment information directly).
   •    Website Usage Data: IP address, browser type, and pages visited to improve our website’s functionality and user experience.

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2. How We Use Your Information

Your personal information is used for the following purposes:
   •    To schedule, confirm, and manage your appointments.
   •    To communicate with you regarding your treatments and any changes to your bookings.
   •    To process payments and send receipts.
   •    To improve our services and website based on usage data.
   •    To comply with legal obligations and resolve any disputes.

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3. Disclosure of Your Information

We may disclose your personal information to:
   •    Service Providers: Third-party providers who assist with appointment scheduling, payment processing, and website maintenance. These providers are bound by confidentiality agreements and are required to handle your information securely.
   •    Legal Requirements: Authorities or agencies as required by law, such as in response to a subpoena or court order.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

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4. Data Security

We implement reasonable security measures to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.

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5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if you believe the information is inaccurate, out of date, incomplete, or irrelevant. To make a request, please contact us using the details provided below.

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6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our website.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Revive Remedial Massage Noosa
Email: carlyhill83@gmail.com
Phone: 0487895827